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Carolina Santos
FREQUENTLY ASKED QUETIONS
Do you only shoot weddings?
I shoot mainly weddings, engagements and couple sessions. This includes intimate/micro weddings, elopements & vow renewals. I do also take on lifestyle sessions.
How many images will
we receive?
To give you an indication of what to expect, a minimum amount of photos is given in each package description, but I give you all the best images from the day. I will never ‘cap’ the amount of images you get - I meticulously go through them all and select the best ones for you!
How long do you take to edit my images?
I deliver sneak peeks within 48hrs of your wedding. After that, please allow 4-6 from your wedding to receive your online gallery. For couple and other lifestyle shoots, please allow up to 2 weeks to receive your final images.
Do you travel for weddings?
YES! I love to travel! Please inquire about my current packages. I can always make some tweaks to make it the best package.
Do you give out RAW images
so that I can edit them?
I don’t. Editing is a huge part of each photographer’s style, and so to give out unedited RAWs wouldn’t be the complete product and service you paid me to deliver. I make very sure to deliver the best images to you and will never let you “lose out” on special photos - promise!
How far in advance should we book you?
To avoid disappointment, as soon as you have a date I recommend booking me or at least starting the process. If it’s a spontaneous, last minute elopement or micro-wedding, please still feel free to get in contact with me about whether or not I’m available. You may just be lucky! But in any other circumstance, I recommend booking at least 1/2 year before your wedding date.
Do you offer payment plans?
Yes I do! For weddings, elopements and micro-weddings, a non-refundable deposit of is required to secure your date.
Do you offer videography?
Yes!
What if I need to reschedule my couple / lifestyle shoot?
If you cancel your photo shoot within 14 days of your photo shoot, a cancellation fee must be paid. If you notify me more than 14 days of your footage that you need to reschedule, no cancellation fee will apply and we can just see where we can reschedule your footage.
Will all my photos be edited? Do you do black and white edits?
Yes! All my images are colour edited and retouched basically. Some may be edited in black and white where it suits the feeling of the image.
Should we do an engagement shoot?
YES! I believe they’re an important (and FUN) part of the whole process. Engagement shoots allow you the opportunity to be in front of my lens before your wedding day and get a feel for what it will be like. It helps you get more comfortable with me and it’s also a great time to trial run your hair and makeup too! I promise you’ll have a really great time.
What if I need to reschedule my wedding day?
If you need to reschedule or cancel your wedding due to the pandemic and the regulations put in place because of it, you will not need to put down a new deposit. I will work with you to find a new date and make sure you still have the most incredible day!
Do you take a break at my wedding?
I do. If I’m shooting for any period over 5hrs, I require a 30-45min break. But don’t worry, I time my break so that I’m not missing anything. I usually take my break at dinner time while everyone is eating.
Will you post my photos to your social media pages?
Probably! But before making any publication, I always ask whether or not I can publish.I really love posting my client's pictures so I will probably post yours.
Any questions I didn't get?
If you have any questions that are not answered in this FAQ, please contact me and start talking! I am here to help.